Some of today's best affiliate
marketers are bloggers and other social-media personalities who have a large
following. In the typical affiliate-marketing arrangement, an entrepreneur
enters into an agreement with an influential Internet personality or someone
else willing to represent a product.
The affiliate marketer promotes this product through links, banners, testimonials
or other content.
Instead of forking out cash in
advance for website links that promote a business, "the marketer provides
a commission to affiliates for every transaction that results from these
links," Shawn Collins and Frank Fiore wrote in Successful Affiliate
Marketing for Merchants. The arrangement is a win for both sides since "it
helps marketers acquire new customers and increase revenues, while affiliates
can generate revenues.”
Affiliate marketing is "an
agreement where one firm (the marketer) compensates another firm (the
affiliate) for generating transactions from its users," Simon Goldschmidt,
Sven Junghagen and Uri Harris explained in Strategic Affiliate Marketing.
Affiliate-marketing programs can
provide a substantial upside to an entrepreneur through their ability to
involve a cadre of influencers, someone who has an above-average impact on a
specific field and can sawy their social-media following.
There's nothing wrong with
affiliates scoring a commission in exchange for a promotion involving the
placement of links, banner ads and similar forms of advertisement. From time to
time, an affiliate marketing might highlight a product through a review or
testimonial. The entrepreneur must ensure that the agreement with the affiliate
provides appropriate disclosure to he audience.
Entrepreneurs should consider the following when establishing an
affiliate program:
A. Watch out for online store glitches.
Stephanie Robbins, CEO of
affiliate-marketing firm Robbins Interactive, told me in October on KCAA
Radio’s Money Talk that affiliate marketing programs work well when an
entrepreneur has set up an online store. She cautioned, though, that the
quickest way for an entrepreneur to lose valuable affiliates is from technical
glitches that cause lost sales and result in lost revenues for affiliates.
The beauty of a well-developed
affiliate program is its integration with an online store. While entrepreneurs
can develop homegrown affiliate systems, they might find it worthwhile to
explore options available through third-party affiliate programs such as those
offered by CJ Affiliate, Rakuten, Shareasale and Avantlink.
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“You need to be able to put the
technology in place so that you can reimburse and reward your affiliates as
appropriate,” Robbins said.
B. Set an appropriate price.
Affiliate-marketing programs pay
a percentage of each sale generated from the affiliate’s activities. Driving
traffic to an online store can involve tie-ins as simple as placing a hyperlink
or banner on a website to posting comprehensive and well-thought out online
articles covering a product's features and benefits.
Influential affiliates with large
online followings on blogs, Twitter, Facebook and Instagram can have many
products potentially available for them to represent. As such, the commission
per conversion (from site visitor to paying client) is important.
Robbins encouraged entrepreneurs
to rely on affiliate marketing for products selling in the $60 to $100 range.
This price point is optimal as a significant volume of sales can be generated
with a reasonable commission. Lower dollar amounts provide nominal affiliate
revenue and higher priced items do not sell as readily -- which might prompt an
influencer to decline entering into an agreement.
C. Partner with the right marketers.
Successful affiliates work hard
to create influence. Affiliates typically won't become involved with products
if they don't inspire a conversation.
Affiliates have their niches.
Entrepreneurs should target and make arrangements only with affiliates who
operate within their industry. For example, an entrepreneur selling high-end
culinary utensils and hardware should seek affiliates who are foodies,
restaurant owners, industry consultants and others involved in related fields.
These affiliates may maintain blogs, websites, social media pages and accounts
where they share information and links about the product.
Entrepreneurs must be prepared to
establish significant revenue-sharing agreements if they wish to engage with
top affiliate marketers.
Years ago some observers advised
entrepreneurs to seek out influential bloggers with strong followings and offer
a product or some other noncash benefit in exchange for a mention or link. This
worked for a while. But not any longer.
“So many people think that if we
give these bloggers free product they will be completely happy,” Robbins said.
“These are businesspeople now. They know the value that they are bringing to
the client. And they want to be compensated for it.”
D. Provide transparency and
honesty.
Lack of proper disclosure can damage
the reputation of an affiliate and an entrepreneur as well break rules
established by the Federal Trade Commission. Entrepreneurs should monitor
affiliates in cases where they make statements about the product in reviews and
articles.
“In order to limit its potential
liability, the advertiser should ensure that the advertising service provides
guidance and training to its bloggers concerning the need to ensure that
statements they make are truthful and substantiated,” states the Federal Trade
Commission’s Guides Concerning Use of Endorsements and Testimonials in
Advertising. “The advertiser should also monitor bloggers who are being paid to
promote its products and take steps necessary to halt the continued publication
of deceptive representations when they are discovered.”
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