Some of today's best affiliate marketers are bloggers and
other social-media personalities who have a large following. In the typical
affiliate-marketing arrangement, an entrepreneur enters into an agreement with
an influential Internet personality or someone else willing to represent a
product.
The affiliate marketer promotes this product through links,
banners, testimonials or other content.
Instead of forking out cash in advance for website links
that promote a business, "the marketer provides a commission to affiliates
for every transaction that results from these links," Shawn Collins and
Frank Fiore wrote in Successful Affiliate Marketing for Merchants. The
arrangement is a win for both sides since "it helps marketers acquire new
customers and increase revenues, while affiliates can generate revenues.”
Affiliate marketing is "an agreement where one firm
(the marketer) compensates another firm (the affiliate) for generating
transactions from its users,"
Affiliate-marketing programs can provide a substantial
upside to an entrepreneur through their ability to involve a cadre of
influencers, someone who has an above-average impact on a specific field and
can sawy their social-media following.
There's nothing wrong with affiliates scoring a commission
in exchange for a promotion involving the placement of links, banner ads and
similar forms of advertisement. From time to time, an affiliate marketing might
highlight a product through a review or testimonial. The entrepreneur must
ensure that the agreement with the affiliate provides appropriate disclosure to
he audience.
Entrepreneurs should consider the following when establishing
an affiliate program:
1. Watch out for online store glitches.
Stephanie Robbins, CEO of affiliate-marketing firm Robbins
Interactive, told me in October on KCAA Radio’s Money Talk that affiliate
marketing programs work well when an entrepreneur has set up an online store.
She cautioned, though, that the quickest way for an entrepreneur to lose
valuable affiliates is from technical glitches that cause lost sales and result
in lost revenues for affiliates.
The beauty of a well-developed affiliate program is its
integration with an online store. While entrepreneurs can develop homegrown
affiliate systems, they might find it worthwhile to explore options available
through third-party affiliate programs such as those offered by CJ Affiliate,
Rakuten, Shareasale and Avantlink.
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“You need to be able to put the technology in place so that
you can reimburse and reward your affiliates as appropriate,” Robbins said.
2. Set an appropriate price.
Affiliate-marketing programs pay a percentage of each sale generated from the
affiliate’s activities. Driving traffic to an online store can involve tie-ins
as simple as placing a hyperlink or banner on a website to posting comprehensive
and well-thought out online articles covering a product's features and
benefits.
Influential affiliates with large online followings on
blogs, Twitter, Facebook and Instagram can have many products potentially
available for them to represent. As such, the commission per conversion (from
site visitor to paying client) is important.
Robbins encouraged entrepreneurs to rely on affiliate
marketing for products selling in the $60 to $100 range. This price point is
optimal as a significant volume of sales can be generated with a reasonable
commission. Lower dollar amounts provide nominal affiliate revenue and higher
priced items do not sell as readily -- which might prompt an influencer to
decline entering into an agreement.
3. Partner with the right marketers.
Successful affiliates work hard to create influence.
Affiliates typically won't become involved with products if they don't inspire
a conversation.
Affiliates have their niches. Entrepreneurs should target
and make arrangements only with affiliates who operate within their industry.
For example, an entrepreneur selling high-end culinary utensils and hardware
should seek affiliates who are foodies, restaurant owners, industry consultants
and others involved in related fields. These affiliates may maintain blogs,
websites, social media pages and accounts where they share information and
links about the product.
Entrepreneurs must be prepared to establish significant
revenue-sharing agreements if they wish to engage with top affiliate marketers.
Years ago some observers advised entrepreneurs to seek out
influential bloggers with strong
followings and offer a product or some other noncash benefit in exchange for a
mention or link. This worked for a while. But not any longer.
“So many people think that if we give these bloggers free
product they will be completely happy,” Robbins said. “These are businesspeople
now. They know the value that they are bringing to the client. And they want to
be compensated for it.”
4. Provide transparency and honesty.
Lack of proper disclosure can damage the reputation of an
affiliate and an entrepreneur as well break rules established by the Federal
Trade Commission. Entrepreneurs should monitor affiliates in cases where they
make statements about the product in reviews and articles.
“In order to limit its potential liability, the advertiser
should ensure that the advertising service provides guidance and training to
its bloggers concerning the need to ensure that statements they make are
truthful and substantiated,” states the Federal Trade Commission’s Guides
Concerning Use of Endorsements and Testimonials in Advertising. “The advertiser
should also monitor bloggers who are being paid to promote its products and
take steps necessary to halt the continued publication of deceptive
representations when they are discovered.”
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